Returns

Returns

NOTE: THE FOLLOWING RETURN POLICY IS EFFECTIVE FOR ORDERS PLACED ON 6/1/20 OR ANY TIME THEREAFTER

Due to the current COVID-19 pandemic we cannot accept returns of any products once their package has been opened.

We have made this change in policy with the health and safety of our wonderful community in mind. We cannot, at the present moment, safely disinfect returned clothing items and therefore cannot accept returns. 

Our bag items can be returned as per our normal return policy. If returned within 30 days a full refund is issues. If returned anytime thereafter store credit is issued so long as the item does not show signs of significant use. Buyers pay return shipping or can bring the item to our Manhattan retail location. 

Requests for refunds due to incorrect or defective items will be processed as normal. For such requests, please email: [email protected]